Opinion

Best-of-Breed or Best-of-Suite?
Opinion

Best-of-suite? Best-of-breed? What about need?

March 23, 2022
Will the business world fall back on old habits?
Opinion

Will the business world fall back on old habits?

July 8, 2021
Opinion

Does Microsoft Rule the World (Again)?

June 24, 2021
Opinion

Not all UC vendors are the same — so choose them all

June 7, 2021
Opinion

In a world full of business communications technology choices, how do you choose?

May 27, 2021
Opinion

Shift happens: why the status quo of Unified Communication is dead and won’t be missed

May 4, 2021
Opinion

What does “service” truly mean to you?

April 15, 2021
Opinion

Why a cloud-based call center is the best way to create the perfect customer experience

March 25, 2021
Opinion

How would you rate your Customer Experience? Can you?

February 2, 2021
Opinion

Why simply moving your UC to the cloud won’t save you

February 1, 2021
Blog, Opinion

Has the world just become more productive? The numbers say yes.

April 14, 2020
Blog, Opinion

Is this a tipping point for business? Yes it is.

March 19, 2020