Voice AI

Let Microsoft's AI take your routine calls.

Your phone system used to route calls. On Teams Phone, it can resolve them.ZIRO sets it up during your move.

Before
Menu
Queue
Wait
A person or voicemail
With AI
Answers right away
Understands the ask
Takes action
Resolved

Callers get what they need on the first call.

Today, calling the main number means a menu, then a wait. Microsoft's Teams Phone agent picks up instead and handles the routine requests itself.

Answers common questions
Hours, locations, order and request status. Day or night, from your approved information.
Gets routine requests done
Books or moves an appointment and looks up what the caller needs, while they're still on the line.
Hands off to the right person
When a person is needed, the call arrives with the request already written up. No one asks the caller to start over.

Most migrations copy your old menus as they are. We question them.

As we move you to Teams Phone, we look at every auto attendant and queue and ask why people call. That shows us which calls the AI can take.

Migrate
We move your phones to Teams Phone.
Identify
We find the routine calls that take up your team's time.
Automate
We turn on the Teams Phone agent for those calls, then the next ones.
Where to start

Most teams pick lines that get the most calls. Usually they look like one of these.

Reception
Scheduling
Billing questions
Order status
IT support
After hours
Why Microsoft

It runs inside the security, identity and policies you already set up for Microsoft 365. One less outside system to secure.

Microsoft licensing and usage charges apply.

QUESTIONS

Give your team more time for the calls that matter.

We'll find the routine calls Microsoft's AI can handle, so your people can focus on the rest.