Regional government — unify, simplify, save with Teams Voice
Government's modern mission control: collaboration, security, affordability
Budget pressures? Fragmented workflows? State and local government CIOs feel your pain. But what if there was a way to boost efficiency, tighten security, and save taxpayer dollars with a familiar tool?
Introducing Microsoft Teams Phone: your government communication powerhouse
Cut costs, streamline operations
Cloud-based Teams Phone eliminates expensive on-premises systems and their upkeep, saving up to 70%.
Consolidate voice, chat, and video into Teams, reducing the need for (and cost of) multiple apps. Many agencies already have the Teams license!
Security built-in, compliance covered
Microsoft offers Teams Phone within Azure Government, specifically designed for your unique security needs.
Teams boasts features like data encryption and eDiscovery to meet strict government data security and record-keeping regulations.
If you’re already using Microsoft 365, Teams Phone integrates seamlessly, minimizing training and reducing risk.
Unleash the power of voice streamline workflows & empower staff
Microsoft Teams Calling with ZIRO is the game-changer you need. It’s not just about calls, it’s about building a more efficient and empowered workforce.
Ignite teamwork, empower your workforce
Teams lets government employees switch effortlessly between calls, chats, and video meetings, fostering a collaborative environment.
The Teams Calling app allows you to take calls anywhere, on any device. It’s perfect for remote workers and a mobile workforce.
Fortify your security
Centralize communication on a familiar platform, minimize attack surfaces, and simplify security management with Teams Phone.
Teams Voice unifies communication channels, reducing the attack surface and making security management a breeze. Apply policies consistently across all communication methods.
Government agencies already invested in the Microsoft ecosystem benefit doubly. Teams Voice seamlessly integrates with existing security protocols, minimizing adoption hurdles and reducing the need for additional configurations.
Empower your workforce, drive efficiency
Boost workforce efficiency and empower your government teams with Teams Calling
Enable employees to collaborate and take calls effectively, regardless of location.
Teams integrates voice calls, chat, and video conferencing, fostering teamwork and streamlining workflows.
Integrate Teams Voice with standard HCM solutions to automatically provision and de-provision communication tools as employees join and leave your organization.
Power up your strategic initiatives
AI for Smarter Government: Leverage Teams Phone as a launchpad for AI initiatives. Capture valuable voice data, unlock features like virtual assistants, and streamline call centers
Voice conversations are a goldmine for AI development. Teams captures the real-world interactions that drive government services
Imagine an “Ask Michael” AI assistant, available 24/7 to answer citizen questions, schedule appointments, and navigate government services.
Use AI for self-service options like reporting issues, license renewals, and general inquiries, freeing human agents for complex cases.
Voice interfaces empower people with disabilities and those who prefer spoken communication.
Analyze voice interactions to identify trends and areas for improvement within government services.
AI translation tools remove language barriers, ensuring all citizens receive the necessary services.