Montreal, QC. (September 28, 2023) – Today, ZIRO, a unified communications solutions provider, unveils a game-changing update to its ZIRO Platform for Microsoft (ZPM) – offering unmatched features like Microsoft Teams recording and enhanced reporting tools.
Why is this news?
Microsoft Teams Calls Just Got Smarter: ZIRO for Microsoft’s latest version now lets users not just record their Teams calls or video conferences but replay, analyze, and extract actionable insights. This enhancement to ZPM isn’t just about Microsoft Teams recording; it’s about staying ahead in the compliance game. For sectors like healthcare, finance, and legal, ensuring regulatory compliance, safeguarding against potential legal challenges, and tapping into valuable customer insights becomes a breeze.
Dive Deeper with Enhanced Reporting: Admin users, rejoice! ZPM now empowers you to create custom PowerShell reports directly. Whether routine management, big-picture strategy, or emergency action, ZPM’s improved Microsoft Teams reporting offers a comprehensive scope, weaving together insights, automation, compliance, troubleshooting, and security.
“Feedback drives innovation. Our clients craved enhanced reporting and Microsoft Teams recording. We listened. Teams call recording isn’t just about compliance; it’s an avenue to refine customer interactions continually. While vital for compliance, reporting is the compass for seamless communication management,” shares Steven Karachinsky, ZIRO’s visionary CEO.
But There’s More:
For Helpdesks: ZPM’s support for non-DID number provisioning enables admin users to assign extensions to a central shared number, effortlessly enhancing auto attendants and call queue support.
License Management Made Easy: ZPM’s enhancements in group-based licensing ensure transparency in license assignments and streamline processes. Easily determine if a license is assigned directly to a user or inherited through a security group by consulting the 365 Licenses tile.
Experience the Future Today!
Why wait? Dive into the future of unified communications. Test the waters with our FREE MICROSOFT TEAMS CALLING PILOT.
ZIRO’s commitment? Taking the hassle out of Microsoft Teams phone systems. Our promise? Expertise, clarity, and unmatched responsiveness will ensure you master unified communications.
Unlock the Power of Unified Communications with ZIRO and Microsoft Teams.
ABOUT ZIRO
ZIRO provides unified communications services and software in mid-size and large enterprises leveraging Microsoft Teams and Cisco. ZIRO gives mid-size companies the confidence they are in good hands and will get the right UC solution and support in every situation due to its unique blend of expertise, transparency, and responsiveness.
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