ZIRO Recognized by UC Today

ZIRO Named Finalist for Rising Star and Best Microsoft Solution Awards

Montreal, Canada – July 15, 2024 – ZIRO, a leading solution provider of Microsoft Teams Phone migrations and software, has been named a finalist for both the Rising Star and the Best Microsoft Solution Awards by UC Today. These prestigious awards recognize companies demonstrating exceptional performance and innovation in the Unified Communications (UC) space.

“We’re thrilled to be recognized as finalists in these categories,” said Steven Karachinsky, CEO at ZIRO. “Our team has worked tirelessly to develop solutions that address the complex challenges faced by CIOs, IT Teams, and Microsoft when migrating customers to Teams Phone. This recognition validates our commitment to innovation and customer satisfaction.”

ZIRO’s nomination for the Best Microsoft Solution Award highlights the effectiveness of its ZIRO Platform for Microsoft (ZPM) in revolutionizing the Teams Phone experience. ZPM empowers IT teams to streamline migration planning and execution with an impressive 80% reduction in customer burden.  Furthermore, ZPM boasts a staggering 90% reduction in migration errors, ensuring a smooth and efficient transition from months to days.

The ZIRO platform doesn’t stop there. ZPM automates daily UC tasks and seamlessly integrates with existing IT infrastructure, such as ServiceNow and Workday, enabling automated workflows like user provisioning. ZPM simplifies daily UC tasks for IT staff and ensures consistent implementation of standards and regulatory compliance. 

 ZIRO’s nomination for the Rising Star Award reflects its meteoric rise and impactful contribution to the UC landscape. The company’s dedication to customer satisfaction is evident in its sky-high Net Promoter Score (NPS) of 97 and an equally impressive customer retention rate of 95%. These metrics underscore the transformative power of ZIRO’s solutions, simplifying complex migrations and empowering businesses to leverage the full potential of Teams Phone.

About ZIRO

ZIRO offers an exceptional experience and quick time to value for customers switching to Microsoft Teams Phone. ZIRO’s software (ZPM) and services include automated discovery and planning, Direct Routing including automated porting and provisioning, support for legacy PBXs, third-party carriers, and full-service deployments (such as paging, doorbells, call centers, etc.).

ZIRO’s commitment to customer satisfaction is evident in our automation and helpdesk enablement for daily UC tasks, such as moves, adds, changes, and deletes. ZPM makes managing dial plans and provisioning users and devices a breeze. ZPM also seamlessly integrates with ITOps infrastructure like ServiceNow through a RESTful API. To learn more about ZIRO’s Microsoft Teams Phone solutions, please visit goziro.com. Follow @ZIROhassle to stay connected with us on Facebook, Instagram, LinkedIn, and X.