Radical technological changes taking place across the enterprise have every organization rethinking business communications. Communication and collaboration are still paramount for success in every organization.
That said, old school business phone systems have extended well beyond voice. Modern business communications encompass messaging, video conferencing, and collaboration capabilities on a variety of devices—more about the totality of Unified Communications than the antiquated telephone.
Voice continues to be a critical way for businesses to connect employees and customers, but savvy businesses know that they need much more to succeed.